Spare parts
We provide round-the-clock support
Our spare-parts service will ship parts 24 hours a day, seven days a week. You can order by e-mail, telephone, fax or online via our web shop.
Staff are organised in teams according to language (English, German, Scandinavian, Romance) and will process your order without delay.
To minimise delivery times we maintain a stock of key parts at our German plants along with a global network of dispatch centres.
Our spare parts with OEM (original equipment manufacturer) guarantee ensure a high level of machine reliability.
Services
- Competitive prices
- Customer-specific mechanic and electrical spare-parts packages
- Repair of mechanical and electrical components
- Spare-parts contracts with sales-dependent bonus
- Fixed-price folder maintenance, ribbon/section stitcher overhauls and belt servicing
- Reelstand maintenance
Logistics
- Minimised delivery times thanks to optimised warehouse management with continuous evaluation of global consumption data
- 24/7 emergency service
- Express delivery
- Optional customer-specific storage under spare-parts co-operation contract
Web store
- Orders accepted 24/7
- Price and delivery time can be viewed at all times
- Minimum paperwork
- Previous orders stored as templates
- E-mail confirmation of order
- Multiple languages